Frequently asked questions
Booking, preparing, and the studio’s policies. Anything else? Call (385) 644-6468 or text.
Where is Sage & Lash?
In a private home studio in Clearfield, Davis County, Utah. The studio address is shared when your appointment is booked.
I have never been before. How do I book?
Start with the first-visit phone call. Pick a time on the contact page and Mary will call you to talk through what you would like, then book your appointment. You can also call (385) 644-6468.
I am already a client. Can I book directly?
Yes. Use the current-client calendar and choose the calendar for your service.
What if I want more than one service?
Booking more than one service? Book one spot for each, so there is enough time for all of them.
How should I prepare for lash extensions?
Skip caffeine and other stimulants, take out contact lenses, remove eye makeup, do not curl your lashes, cleanse your lashes and lids, and avoid oil-based products. The full list is on the lash care page.
How often do I need a fill?
Every 2–3 weeks keeps a set looking full.
What is the cancellation policy?
Please give at least 24 hours’ notice to cancel or reschedule. Cancellations within 24 hours are charged 50% of the service, and no-shows are charged in full and may be asked to prepay future appointments. A card may be needed to hold your appointment.
What if I am running late?
Please arrive on time. If you are more than 15 minutes late you may be asked to reschedule, and a late-cancellation fee may apply.
Can I bring my kids or a friend?
To keep the studio calm and safe, please come on your own unless you have arranged it in advance.
What if I have allergies or sensitive skin?
Tell Mary before your service about any allergies, skin sensitivities or medical conditions, so every product used is a good fit for you.
How do I pay?
Cash, credit and debit cards, and mobile payments are accepted.
What if I am not happy with my result?
Contact Mary within 48 hours and she will do her best to put it right with a corrective service. Services already provided are not refundable.
Full policies are in the Terms & Conditions.
Ready when you are
New here? Book a short phone call with Mary first. Already a client? Book your service straight into her calendar.
Or call (385) 644-6468 or text.
